All of my pieces I offer for sale have been kiln fired perfectly to have a glossy surface finish. If it's been ruined (and they can be) I don't list them. Watch out for handmade glass products that look filmy or scratchy, this is called devitrification and is the result of improper firing. On the reverse, if they look too perfect they were likely made in factory. Glossy Glass offers only perfectly fired handcrafted fused glass items.
Return Policy: If you are unsatisfied with your item I am happy to do a refund or exchange within 30 days of purchase.